Whitelisting the @monavie.com domain is essential to ensure that you receive important email notifications from us without them being mistakenly marked as spam or junk by your email provider. When you whitelist a domain, you’re telling your email service to prioritize messages from that specific address, helping them land directly in your inbox instead of the spam or junk folder.

This is particularly important for receiving timely updates, order confirmations, promotions, and critical communications related to your account or purchases. By taking this simple step, you ensure that you stay informed about important activities without the risk of missing out on vital information due to email filtering.

To make sure that you’re always receiving our emails, we encourage you to whitelist @monavie.com as soon as possible. This will help avoid any interruptions in communication and ensure a seamless experience with our services.

Here’s a list of instructions for whitelisting a domain in several popular email providers.

1. Gmail (Google)

To whitelist an email domain in Gmail:

• Open Gmail and click the gear icon in the upper right corner.
• Select See all settings.
• Go to the Filters and Blocked Addresses tab.
• Scroll down and click on Create a new filter.
• In the From field, enter the domain you want to whitelist (e.g., @monavie.com).
• Click Create filter.
• Check Never send it to Spam.
• Click Create filter again.

2. Yahoo Mail

To whitelist a domain in Yahoo:

• Click on the gear icon in the upper right corner and select More Settings.
• Go to the Filters section on the left.
• Click Add new filters.
• In the filter settings, set the condition to “From” and enter the domain (e.g., @monavie.com).
• Choose the folder to deliver the emails to (e.g., Inbox).
• Click Save.

3. AOL Mail

To whitelist a domain in AOL:

• Open AOL Mail.
• Click on the Options (gear) icon in the upper right corner.
• Select Mail Settings.
• Go to the Spam Settings tab.
• In the Mail to be Whitelisted section, add the domain you want to whitelist (e.g., @monavie.com).
• Click Save Settings.

4. Outlook.com (Hotmail)

To whitelist a domain in Outlook:

• Go to Outlook.com and click on the gear icon in the upper right corner.
• Select View all Outlook settings at the bottom of the menu.
• Go to Junk email under Mail.
• In the Safe senders and domains section, add the domain (e.g., @monavie.com).
• Click Save.

5. ProtonMail

To whitelist a domain in ProtonMail:

• Log in to ProtonMail.
• Click on Settings in the top right corner.
• Select the Filters tab.
• Under Safe senders, add the domain (e.g., @monavie.com).
• Click Save.

6. Apple Mail (iCloud)

To whitelist a domain in iCloud Mail:

• Open iCloud Mail.
• Click on the gear icon in the bottom-left corner and select Preferences.
• Go to the Rules tab.
• Click Add a Rule.
• Set the condition to From and add the domain (e.g., @monavie.com).
• Set the action to Move message to the Inbox.
• Click Done.

7. Zoho Mail

To whitelist a domain in Zoho Mail:

• Open Zoho Mail.
• Go to Settings.
• Select Email Filters.
• Click Add new filter.
• In the filter, set the condition to From Address and enter the domain.
• Choose the action to move it to Inbox or set it as a whitelisted domain.
• Click Save.

8. Mail.com

To whitelist a domain in Mail.com:

• Open Mail.com.
• Click on the Settings gear icon in the top right.
• Select Filter Settings.
• Click Add Filter.
• Set the filter to check for the domain in the From field (e.g., @monavie.com).
• Choose to Move to Inbox.
• Click Save.

If your email provider is not listed among the common ones (like Gmail, Yahoo, Outlook, etc.), it’s still important to ensure that you’re able to receive emails from @monavie.com without them being flagged as spam. To do so, you’ll need to research how to whitelist the domain for your specific email provider.

Here’s why this step is crucial:

1. Avoid Spam Filters: Different email services use their own spam filters, and if you don’t whitelist the @monavie.com domain, our emails may end up in your spam or junk folder.
2. Stay Informed: By whitelisting the domain, you ensure that important notifications like order confirmations, account updates, and special offers arrive directly in your inbox, keeping you up to date with everything you need to know.

To find out how to whitelist a domain with your specific provider, you can:

1. Consult Help or Support Pages: Most email providers have detailed instructions on how to manage spam filters and whitelist domains. You can typically find this information by searching for terms like “whitelist domain” or “safe senders” in the help section of the provider’s website.
2. Search Online: If you can’t find instructions directly from the provider, a simple online search such as “how to whitelist domain [your email provider]” should lead you to relevant guides and forum discussions.
3. Contact Support: If you’re having trouble, consider reaching out to your email provider’s customer support for guidance. They can provide personalized instructions to help you whitelist @monavie.com.

By following these steps, you can ensure that our important emails are delivered smoothly, no matter what email service you use.