Privacy Policy for MonaVie.com

Effective Date: February 6, 2025

1. Introduction

Welcome to MonaVie.com. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website and services.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, mailing address, payment information, and other details you provide during registration or purchase.

• Non-Personal Identification Information: Browser type, operating system, IP address, and browsing behavior on our site.

• Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We utilize the collected information for purposes including:

• Order Processing: To process transactions and deliver purchased products or services.

• Customer Support: To respond to inquiries, provide support, and address concerns.

• Personalization: To tailor content and product offerings to your interests.

• Marketing Communications: To send promotional materials, updates, and special offers. You can opt-out at any time.

• Site Improvement: To analyze usage and enhance our website’s functionality and user experience.

4. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted partners for the following reasons:

• Service Providers: To assist in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

• Legal Requirements: To comply with legal obligations, enforce our site policies, or protect our rights, property, or safety.

5. Data Security

We implement robust security measures to protect your personal information:

• Encryption: Sensitive data, such as credit card information, is encrypted during transmission.

• Access Control: Only authorized personnel have access to personal data, and they are required to maintain confidentiality.

• Secure Storage: We store personal information in secure environments to prevent unauthorized access.

6. Your Rights and Choices

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.

• Correct Your Data: Update or correct inaccuracies in your personal information.

• Delete Your Data: Request the deletion of your personal information, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing communications by following the instructions provided in the emails or contacting us directly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: 1-888-718-1706 (Monday – Friday, 11:00 AM – 5:00 PM EST)

• Email: support@monavie.com

• Mailing Address: MonaVie 6915 NW 4th Blvd Suite A Gainesville, FL 32607 United States

By using MonaVie.com, you consent to the terms outlined in this Privacy Policy.